FAQs

How do I earn Platinum Rewards points?

By making purchases from Frederic Goodman Fine Jewelers. Most purchases you make will allow you to earn points. Certain types of purchases may not qualify for points earning, and others may earn points at higher or lower rates than typical purchases. Your member jeweler has complete details.

Where can I redeem the points I earn with Platinum Rewards?

You redeem points at any Frederic Goodman Fine Jewelers store. Points have a value of one cent each toward future purchases you make with your jeweler. For example, if you have 200,000 points earned, then those points have a value of $2,000 toward a jewelry purchase. Points you earn can be redeemed only at Frederic Goodman Fine Jewelers and cannot be transferred.

How do I redeem my Platinum Rewards points?

A sales associate can assist you. He or she can confirm your account balance, and redeem the number of points desired. A minimum of 10,000 points must be accumulated before points can be redeemed toward a purchase. Frederic Goodman Fine Jewelers gets you started with 2,500 FREE points when you join the program.

How quickly can I redeem points after I earn them?

In most cases, points you earn will be available to you within thirty (30) days of the purchase on which you earned those points. Ask a sales associate for more details. Certain sale or discounted items are not eligible for platinum points.

Who can participate?

Any individual 18 years of age or older. You must be a citizen of the United States and must complete an enrollment form. You must supply valid account information and have a working email address and accept email correspondence.

Will my Platinum Rewards points ever expire?

Under normal circumstances, no. However, if a member's account is inactive for an extended period, the account may be closed, and earned points forfeited.

What are the terms and conditions of the program?

Terms and conditions are always available on our web site goodmanjewelers.com. As always feel free to contact our stores for questions or more detail.

What if I have more questions?

Simply speak to a sales associate at our store nearest you. They will be happy to assist you with any questions or concerns about the Platinum Points program.