Policies

Return Policy:

Shipping Policy:

You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment's destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.

Error Policy:

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Frederic's Fine Jewelers reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Frederic's Fine Jewelers will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. 

Privacy Policy:

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.  Frederic's Fine Jewelers does not sell, trade, or rent your personal information to others. However, Frederic's Fine Jewelers may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Frederic's Fine Jewlers may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Frederic's Fine Jewelers, our customers, or others. The Frederic's Fine Jewelers website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website or may also be used to track how you use the site and target ads to you on other websites. 

Opt Out:

We recognize how important your online privacy is to you, so we offer the following options for controlling the targeted ads you receive and how we use your data: You can opt out of receiving targeted ads served by us or on our behalf by clicking on the blue icon in the corner of the ads we serve. Please note that, if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. Further, if you use multiple browsers or devices you will need to execute this opt out on each browser or device. If you opt-out we may collect some data about your online activity for operational purposes (such as fraud prevention) but it won't be used by us for the purpose of targeting ads to you. 

Your Consent:

By using our website, you consent to the collection and use of information by Frederic's Fine Jewelers. If we change our privacy policy, we will post those changes on this page so that you are always aware of what type of information we collect, how we use it, and under what circumstances we disclose it.